For a top Canadian facility manager, RealFoundations managed a RealDiscovery session to identify opportunities for improvements to the construction project management organization and processes.

Objective

  • Build an organization and processes able to support continuing portfolio growth without excess growth of overhead
  • Enhance the level of service provided to existing and future clients by identifying areas that would benefit from leveraging tools and technology
  • Identify gaps in the current system and propose solutions for project management
  • Streamline operations through standardization of systems and processes across multiple field offices and the corporate location

Involvement

  • Designed and facilitated a RealDiscovery session for 45 participants including project managers, facility managers, information technology, and finance
  • Designed a structure and responsibilities for a construction project management center of excellence. The Center of Excellence was designed as a shared service entity to provide oversight and standards to decentralized project management processes
  • Drafted a high level standard process flow for project management
  • Developed an initial implementation plan for project management improvements
  • Drafted initial communication documents and ongoing communication plan